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Billing & Invoices

Plans, upgrading, invoices, and managing your subscription on LiveFolio Cloud. Billing is Cloud-only — a self-hosted instance has none.

Plans

PlanPriceNotes
Free$0Get started, publish, and share folios
Pro$8 / monthSingle seat
Team$15 / seat / monthPer-seat, message allowances pool across the workspace
EnterpriseCustomVolume pricing with a 10-seat minimum — contact us for SSO, audit, and dedicated infrastructure

AI is never the meter. Message allowances exist to keep costs predictable — but connecting your own agent (Claude, GPT, Cursor, any MCP client) publishes unlimited folios on every plan, including Free.

Self-hosting? There is no billing in LiveFolio OSS. No plans, no limits, no invoices — see Self-Hosting.

Upgrading

Settings → Billing shows your current plan, this month's usage, and the upgrade options. Choosing a plan opens a Stripe Checkout page where you enter payment details.

  • Team — pick your seat count before checkout; the slider sets it.
  • Enterprise — contact us; we'll set up your workspace.

Your plan takes effect as soon as the payment completes. The workspace is upgraded by a webhook, not by the browser redirect, so it can take a moment — refreshing the page is enough.

Invoices

Every billing cycle produces an invoice, and they're listed in Settings → Billing → Invoices with the date, amount, and status. Click any row to open Stripe's hosted invoice, where you can view, download a PDF, or pay an outstanding balance.

Renewals are billed automatically, so the list doubles as your payment history.

Managing your subscription

Manage Subscription opens the Stripe Billing Portal, where you can:

  • Update the payment method on file
  • Change seats (Team)
  • Cancel or resume the subscription
  • Download past invoices and receipts

Use the Portal rather than asking us to change something by hand — it's immediate and keeps your billing record consistent.

If a payment fails

Stripe retries failed charges automatically (smart dunning), and your plan stays active while it retries — an expired card shouldn't cost you access.

While a retry is pending, Settings → Billing shows a notice and points at the Portal to update your card. If all retries fail, the subscription is cancelled and the workspace returns to Free. Your folios are never deleted — you'll just be back on Free-plan limits.

Tax

Sales tax, VAT, and GST are calculated automatically at checkout based on your billing address, once we have a registration for your jurisdiction. Enter your address carefully — it determines the tax applied.

Business customers who need a VAT ID or tax-exempt status on invoices should contact hello@livefolio.cloud.